Chesterton Tribune



Public library to launch curbside service May 18

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The Westchester Public Library (WPL) is announcing the launch of curbside pickup service at both the Thomas and Hageman branches on Monday, May 18.

To participate, use your library card to place holds--over the phone or online--for up to 10 items. DVDs and CDs may be placed on hold as well.

After receiving notice that your holds are ready, drive to your branch during curbside pickup hours and pull into a specially numbered parking space. Then call the WPL phone number posted on the numbered space, tell staff your library card number, and staff will check out your holds and bring them to your parking space.

There staff will place your holds onto an individual table attached to the numbered parking space and walk away. At that point, you may exit your vehicle and collect your holds. Proper social-distancing measures must be observed at all times and there may be no physical contact or direct exchange of any items between staff and yourself.

Then pull out of the parking space so that the next person may pull in.

Curbside hours:

-- 1 to 6 p.m. Monday through Friday at both Thomas and Hageman.

-- 11:30 a.m. to 4:30 p.m. Saturday at Thomas.

-- 1:30 to 4:30 p.m. Saturday at Hageman.

Beginning the week of Monday, May 11, WPL is asking patrons to return the material checked out prior to the governor's stay-at-home order.

A few notes:

-- Return materials into the building drop boxes.

-- Do not return materials in bags.

-- Do not return board games. Those will be requested at a future date.

-- Return eReaders into the audio/visual drop.

-- Staff will not take returns or any other items during curbside pickup.

“Don’t feel rushed to return everything immediately, and if your circumstances mean that you need some extra time, that's okay, because during the entire month of May, there are no late fees for materials that are currently checked out,” WPL said. “If you have a special situation that requires some additonal time before you can safely return your currently checked-out items, just let us know and we'll figure it out with you.”

“Since public libraries are, at the heart, destinations where people spend lots of time in close proximity to and interacting with others, COVID-19 has made it necessary to reconsider our service models," WPL added. "It is important that we do not contribute to the spread of, or a resurgence of, COVID-19. We will introduce limited services in careful phases, based first and foremost on the health and safety of the community. Curbside service is our first phase."

All WPL buildings, including meeting rooms, remain closed to the public until further notice. WPL staff will continue to assist patrons by phone and email, answering reference questions, helping with holds, issuing library cards, providing digital library assistance, and answering other questions, as staff has been doing every day for the past several weeks.

‘More details on these, and other things, to come,” WPL said. ‘We’ve missed you and we look forward to seeing you at curbside service.”


Posted 5/7/2020




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