Public Library (WPL) is announcing the launch of curbside pickup service at
both the Thomas and Hageman branches on Monday, May 18.
To participate, use
your library card to place holds--over the phone or online--for up to 10
items. DVDs and CDs may be placed on hold as well.
notice that your holds are ready, drive to your branch during curbside
pickup hours and pull into a specially numbered parking space. Then call the
WPL phone number posted on the numbered space, tell staff your library card
number, and staff will check out your holds and bring them to your parking
There staff will
place your holds onto an individual table attached to the numbered parking
space and walk away. At that point, you may exit your vehicle and collect
your holds. Proper social-distancing measures must be observed at all times
and there may be no physical contact or direct exchange of any items between
staff and yourself.
Then pull out of
the parking space so that the next person may pull in.
-- 1 to 6 p.m.
Monday through Friday at both Thomas and Hageman.
-- 11:30 a.m. to
4:30 p.m. Saturday at Thomas.
-- 1:30 to 4:30
p.m. Saturday at Hageman.
Beginning the week
of Monday, May 11, WPL is asking patrons to return the material checked out
prior to the governor's stay-at-home order.
A few notes:
-- Return materials
into the building drop boxes.
-- Do not return
materials in bags.
-- Do not return
board games. Those will be requested at a future date.
-- Return eReaders
into the audio/visual drop.
-- Staff will not
take returns or any other items during curbside pickup.
“Don’t feel rushed
to return everything immediately, and if your circumstances mean that you
need some extra time, that's okay, because during the entire month of May,
there are no late fees for materials that are currently checked out,” WPL
said. “If you have a special situation that requires some additonal time
before you can safely return your currently checked-out items, just let us
know and we'll figure it out with you.”
libraries are, at the heart, destinations where people spend lots of time in
close proximity to and interacting with others, COVID-19 has made it
necessary to reconsider our service models," WPL added. "It is important
that we do not contribute to the spread of, or a resurgence of, COVID-19. We
will introduce limited services in careful phases, based first and foremost
on the health and safety of the community. Curbside service is our first
All WPL buildings,
including meeting rooms, remain closed to the public until further notice.
WPL staff will continue to assist patrons by phone and email, answering
reference questions, helping with holds, issuing library cards, providing
digital library assistance, and answering other questions, as staff has been
doing every day for the past several weeks.
‘More details on
these, and other things, to come,” WPL said. ‘We’ve missed you and we look
forward to seeing you at curbside service.”