Parents of Chesterton High School students were unable to access their
children’s report card grades on Duneland’s online access portal this past
weekend, but administrators said they “believe they have the bugs worked
out” and the portal is now behaving as it should.
CHS Principal Jeff Van Drie confirmed there was a period of a few days when
the system would not allow parents to access the report cards after school
technicians were trying to make corrections once it was discovered that a
few individual GPAs were not computing correctly, particularly F grades.
“For example, if a student received four F’s and one C, the computer would
show a C average,” Van Drie said.
CHS report card grades were released on Friday and the school had alerted
parents by phone about troubles with the parental access portal.
Van Drie said the school “hasn’t been able to put a finger on it” as to what
was the source of the glitch but the portal was functioning as of Monday and
since the school has not received any phone calls alerting them to further
“We had a couple bugs not realized until we got out the report cards,” Van
CHS also issued paper copies of report cards and there are no plans as of
now to stop distributing grades in that method, Van Drie said.
At Monday’s Duneland School Board meeting, member Kristin Kroeger said
several parents told her over the weekend they had troubles seeing the
report cards online.
Assistant Superintendent of Instruction Jim Goetz told Kroeger he did not
know why the glitches occurred but heard “things got fixed” Monday.
“It was off a little while and now it is back on,” he said.
The access portal is powered by Skyward which replaced the former RDS system
earlier this year.
Parents also reported quirks during this year’s online student registration
using the new Skyward system. Goetz had told the school board the problems
were looked at, corrected and anticipates a lesser volume of snafus next